More than anything else, I used their chandlery the most. It's a great little chandlery with knowledgeable and helpful staff. It's not the kind of place that has ridiculous t-shirts strung up next to over-priced gear, but instead the sort of place that can help you find the most obscure little part. If they don't have it (they probably do), they can find it for you or are happy to refer you to a place that can help. One of the greatest benefits of shopping for all my marine gear at Svendsen's is their new boat account. New boat owners can bring in their freshly signed bill of sale and get a special account that affords them deep discounts. My new boat account got me anywhere between 20% and 50% off of their already lower retail prices, depending on the item.
The metal working shop is also a credit to Svendsen's name. Chris, the manager of the metal working shop, was more than helpful and never tried to sell me unnecessary upgrades. He is a boater himself and understands cruisers trying to work on a budget. I would simply go in there with an idea and he would help me along the way, turning it into a reality in a cost effective and quality manner. It was great to work with him because he knew what I wanted right away, and even had some great suggestions. They do great work there as well. The quality of their stainless work is of a superyacht standard.
Svendsen's rig shop made me a new set of standing rigging as well. Their labor prices are competitive, and all the new hardware qualified for a discount with my new boat account at the chandlery. I don't think I could have gotten new standing rigging cheaper. Not only that, they worked with the obscure fittings on my antique boat, and really guided me as to the best way to order and install the rigging myself.
I also hauled the boat out in their boatyard for a few weeks. They put up stands that fit properly, treated my varnished topsides with care, and did their best to make sure I had a good environment to work in. Their helpful and friendly staff are a real credit and the staff is the whole reason I stuck around there.
Originally, I was planning on hauling the boat out and doing a large majority of the work in Mexico. Why? It's cheaper of course. Much cheaper. However, I just couldn't leave behind the chandlery where I was getting deep discounts. I couldn't leave behind the friendly staff around the boatyard. It was a one minute walk from my boat to any of their services offered, I didn't even have to get in a car to go and grab the odd nut or bolt. I knew I was going to get quality service at Svendsen's, so why would I go? In the end, after considering the discounts at the chandlery and the money saved by working with their metal working shop I probably spent the same amount of money as if I were to have done all the work here in Ensenada. For a do-it-yourselfer Svendsen's Boatworks is a great asset to have on your side, and I would fully recommend it to anyone that is doing the smallest little job or fully outfitting a boat to do ocean crossings.
Rob ... how do I send you photos that I took before you left Alameda? Alex sandychb34@gmail.com
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